Press Release

Sep 29, 2022

DMEPOS Retailer Certification

A new certification program for non-Medicare providers

September, 2022, Spring House, PAThe Compliance Team (TCT), a nationally recognized healthcare accreditation organization, recently announced its newest program, DMEPOS Retailer Certification, a quality assurance program for DMEPOS providers that are not billing Medicare.

“There is a potential gap in quality for retailers that are not billing Medicare and so are not required to attain CMS-approved DMEPOS accreditation.” explained Sandra Canally, RN, founder and CEO of The Compliance Team. “As one of the original CMS-approved DMEPOS accreditation organizations, we have seen a lack of oversight among providers that are serving patients via online web stores or that offer cash and carry services rather than bill Medicare. We believe these retailers should maintain a high level of standardized quality that is more than just an online review — especially for services that could be potentially detrimental to their patients.”

From the retailer perspective, certification enables customers to make better choices when buying online. The Compliance Team’s new DMEPOS certification program provides quality validation to non-Medicare companies’ customers, verifying that they have been certified by a reliable third party. The program addresses operational flow of DMEPOS products: intake, customer service, delivery process, education, return policies, and follow-up. It helps standardize quality processes and services at the DMEPOS organization, ensuring safety for their customers.

“At the end of the day,” Canally said, “Our certification program helps customers choose their DME providers wisely and to make decisions based on quality, trust, and value.”

Successful completion of the new program gives providers the ability to use The Compliance Team’s Exemplary Provider® Certification logo. DMEPOS certification differs from DMEPOS accreditation in that certification is more focused on specific services. Certification is for two years, while accreditation is a three-year program.

About The Compliance Team
The Compliance Team is a nationally recognized healthcare accreditation organization (AO). Our industry-leading accreditation model features healthcare’s first comprehensive set of plain language, operations-driven quality standards with expert-led implementation guidance. TCT has the distinction of being the first woman-owned AO to be approved by the Centers for Medicare & Medicaid Services to accredit Part-A Rural Health Clinic and Patient-Centered Medical Home and Part-B DMEPOS (Durable Medical Equipment, Prosthetics, Orthotics, Supplies) and Home Infusion Therapy (HIT) providers. Our proprietary accreditation and certification status, known as Exemplary Provider®, is also offered for Pharmacy Services (including Community Pharmacy + Medicare approved DMEPOS, Long-Term Care, Specialty Drug, Compounding, Infusion, TelePharmacy, Patient-Centered Pharmacy Home, and Clinical Disease Management), and Immediate/Urgent Care Clinics, among others. Our latest Immunization and POC testing certification programs validate and ensure best practices. For more information, visit, LinkedIn, YouTube, Twitter, or call 215-654-9110.

Contact:   Marilyn Bullock, EMAIL or 215-654-9110

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