Webinar Library
Our popular webinars offer timely advice and essential information to help your business grow. Here you’ll find an assortment of topics that can help you stand out as an Exemplary Provider. Note that some webinars are only open to our existing provider base. Those webinars are available by logging in to the provider portal.
Recorded public webinars – most recent listed first
Learn How to Become a 5-Star Clinic
Brian Lee of Custom Learning Systems reviews the National Rural Rating System (NRRS) initiative, which utilizes patient satisfaction data to rate and recognize Four- and Five-Star rural health clinics and FQHCs.
DEA Compliance & Diversion Awareness
Elena Jacques with the Drug Enforcement Administration (DEA) discusses important federal drug regulatory requirements under the Controlled Substances Act and practices to ensure compliance.
Fourth Annual RHC Summit
New Opportunities in a Changing RHC Landscape
Industry thought leaders gather in a virtual setting to share and discuss new ideas and solutions to the changes facing rural healthcare providers.
How Satisfied Are Your Patients?
A discussion of why addressing patient satisfaction in your business is a critical piece to your business success and patient care.
Drug Store Supply Chain
Steve Madsen, CEO and Founder of RxERP, discusses what the DSCSA is about, its new regulations, and helpful compliance strategies.
DMEPOS Retailer Certification for Non-Medicare Providers
Hosted by HMEB, discover how to gain patient loyalty, increase your reach and services, and build your business.
Revisions to USP Compounding Standard <795> and <797>
USP Senior Scientists, Selma Mitiche, PharmD and Lauren Pearson, PharmD, discuss revisions made to USP <795> and <797> Pharmaceutical Compounding – Nonsterile and Sterile Preparations.
8 Medical Billing Opportunities to Increase your Pharmacy’s Profitability
Discover how you can expand your pharmacy’s reach and services into the community, gain patient loyalty, and build your business.
Accreditation Makes a Difference at Clinton County Health Department
A real-life implementation that will change the way you think about accreditation. Sandra Canally talks with Debra Tackett, MSN, RN, Health Care Services Director at the Clinton County Health Department.
Third Annual RHC Summit: Overcoming Rising Rural Healthcare Challenges
Industry thought leaders gather in a virtual, educational setting to share and discuss new ideas, solutions, and best practices addressing the issues that RHCs face today.
PCMH Quality Patient Health Records Best Practices
Kristen Ogden, RN, The Compliance Team’s Patient-Centered Medical Home (PCMH) expert offers insights on best practices and real-world solutions for maintaining patient health records.
Happy New . . . PCMH Standards
Kristen Ogden, RN, TCT’s Patient-Centered Medical Home expert, kicks off 2024 with her quarterly PCMH webinar series. Listen in to learn all about the newest updates to the standards.
Questions from the Field
Join Sandra C. Canally, RN, Founder and CEO of The Compliance Team (TCT), as she offers user-friendly tips and techniques on how to be prepared for your on-site accreditation visit.
Patient Deliveries and Interactions for DMEPOS Suppliers
Join DME/Rx experts at The Compliance Team, for an in-depth discussion of DMEPOS home delivery procedures.
Care Coordination through the Patient-Centered Medical Home Model
Learn why care coordination should be a focus in your practice, gain actionable insights, and identify areas to improve patient outcomes and practice efficiencies.
DMEPOS Refresher Webinar
Lesa Merchant, Vice President of DMEPOS/Pharmacy and Jack Haire, Director of DMEPOS/Pharmacy present a renewal refresher, with tips for a successful visit.
Benefits of Health Department Clinical Services Accreditation
Sandra Canally, RN, founder and CEO of The Compliance Team shares the “why” behind our patient-centered, cost-effective, operations-based accreditation program.
Enhancing your practice and improving staff safety with location aware technology
Helping RHCs, CAHs, and other healthcare facilities achieve operational excellence, financial health, and staff safety.
June 2023 RHC Summit
View the recorded webinar for both days of the RHC Summit that took place June 21-22, 2023
Renewing your DMEPOS Accreditation
This webinar covers the most important things you can do to prepare for your renewal visit.